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office database corrupted on installation

I installed office 2008 for mac on my macbook pro, upgrading from the previous version. It now has a problem with the database and gives me an error message when i start office applications - saying it is unable to access the database and I won't be able to use address book, scrapbook and other features that store my personal information (eg Word won't accept any user information). It tells me to rebuild the database, but when i go to the database utility, it doesn't list any databases so I can't rebuild it.

I've tried removing and re-installing it several times, but it does the same thing each time.

Any ideas what I can do?

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2 Answers

Chosen Solution

Hope you have a backup

Do an export of that data (archive) using the OLD version and then try to import it into the NEW version.

  1. The Database Utility is not guaranteed TO succeed. There are no absolutes with corrupted databases.
  2. As long as you can open Entourage, you can manually export your data.
  3. # Then import the Entourage X identity, and see if that fixes things or can be rebuilt.
  1. Something else to try: follow this link.

If this answer was helpful please remember to mark it accepted.

Good Luck,


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Open your documents in Pages and Numbers (iWork '09. I had the same problem when upgrading and the Apple product worked great on opening the MicroSoft stuff. Afterwords I could then open in the new Office.

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Sounds good to me. +


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