The Samsung Galaxy Tab Pro 12.2 is a powerhouse that can handle tasks such as Multi Window with ease.

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Samsung Galaxy tab pro 12.2 turned off and won't turn on.

It turned off while I was using it and now will not turn on at all.

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Hi,

Have you tried connecting the charger? What happens? Do you get any indication that it is charging?

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Hi Jayeff,

Thank you for your response, yes I did try the charger and there is no indication of charging. I also tried the power button and the up and down volume and nothing there either. Just blank screen and no noise.

Thank you.

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5 Answers

Chosen Solution

Hi Veronica,

Have you got access to another compatible charger? If so try it and see if the tablet responds in any way. If it does your charger is faulty and needs to be replaced. If you don't have another charger, you can try connecting it to a PC. It will not charge effectively but it may give an indication that it is alive. If it does, disconnect it from the PC and then purchase a replacement charger. You could also go to a store where they sell chargers and ask if you could try one, a charger that is, off their display models to verify that yours is faulty. It never hurts to ask.

If it doesn't respond at all check to see if your warranty period is still valid and if so contact the manufacturer's customer support section regarding a warranty repair.

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I think it's mac paying hackers to install software on android systems so you will be forced to buy a iPad. .

think about it,this only happen on tablets with android systems. .

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Most Helpful Answer

You can try pressing volume up & down and power button altogether. It might restart your device.

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The TabPro S is NOT an Android device, so the VOL Up/Down Combo wont work.

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My Galaxy Tab Pro S wasn't turning off and the VOL Up/Down Combo did turn it off but it did not restart it.

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I didled with the volume up-down and every other button on it for about 5 minutes. Then it just came on. This happened once before about a month ago. That time it took about 15 minutes off and on pressing buttons before it came on. I don't really know what worked. It is far less useful to me with this problem.

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BTW the battery was fully charged when it didn't com on. It is definitely not a lack of power.

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Hi My Tab Pro S refused to come on. When I pressed the power and the Volume Up button for 30 seconds, the battery indicator came on and showed that the battery is fully charged. Then I pressed the power button and the tablet still does not come on. It does not appear to be an issue of battery power. What can I do?

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thankswhoever said disconnect the charger and hold the shut off for 30 sec and recharge it , it worked, one hour has passed by and it has 84 percent charge left.

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diconnect the charger, hold the reboot key for 30 sec, in meantime put chargerback in , for 30 sec ,itworks, mine worked, its noton charger for almost 1 hour and 15 mi it still has 83 percent charge.

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my Samsung Galaxy Note pro cannot start It only display the word SAMSUNG and stay on the center of screen all the time cannot dis play any thing more.How can I make it works?

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Okay, here’s my fixed.

I pressed the power for minutes and it wouldn’t turn on.

I even tried the 30 secs and plug power in like people here suggested. Still didnt work.

People here keep saying cord faulty or port. But i power port on mine looks fine. And the cord I’ve been using for all kind of stuff and it still works. But it won’t charge my tablet.

So I actually tried a different cord and plug it into different power adapter. And suddenly it turned on. And now its charging.

Someone on here did mention that if the tablets power is out. Your normal charging stuffs won’t work and need to be actually plugged in somewhere legit. Just like a real reboot.

So if youre stuck. Just try a new charging cable with an adapter. Goodluck

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HI If you plug the tablet in hold the power button for 15 secs release and press the enter button around 30/40 times fast then press the power button again and repeat the process the battery indicator will come on , when that happens press the power button and it will come on.

I have had to do this several times and it works, what is more annoying is I cannot find fix for this problem.

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Veronica Robles will be eternally grateful.
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