Hewlett-Packard began manufacturing personal laptop computers in 1993.

1263 Questions View all

Help, my ProBook 4540s is completely frozen. How do I fix it?

I can't use the mouse or keyboard. It won't allow me to turn it off.

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment
New Battery = Faster iPhone
Fix Kits starting at $16.99

1 Answer

Chosen Solution


You can 'force stop' your PC by pressing the power button until it shuts down.

When you start it again you will get a message that Windows did not shutdown properly and a screen will give you options on how you want it to start. You can select'safe mode', let it boot all the way to the desktop (it will have safe mode written in the 4 corners of the screen. The screen will look bigger as it is in a different resolution. This is normal. Shutdown your pc as you normally would then start up it up again. Hopefully it was only a glitch and everything is back to normal.

Was this answer helpful?

Score 2
Add a comment

Add your answer

Mary Harris will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 4

Past 30 Days: 8

All Time: 130