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I have an Iphone 6, the GPS is not working and I took it to the service, they said the warranty is not valid since it has a hit in the lower-left part of the telephone and the antenna located there is damaged, Is there a GPS antenna really there ? (close to the earphone plug) or Are they trying to fool me?
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Unlikely you'll be able to complain to customer service. I mean you could, and it's possible if you make their day difficult enough, they'll do something for you. I know I've given the customer what they wanted, so they'd just go away. Smart phones are a lot more fragile than most people think. Sounds to me like you would have to have a chip replaced on the logic board. Could be cheap. Try Jessa Jones at iPad Rehab
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4 Comments
Hi,
Have you tried GPS out in the open, away from under trees and buildings? It may be losing signal. Just a thought.
by jayeff
It could happen.. Is your wifi and Bluetooth working?
by iMedic
Yes, everything is working perfectly. Only GPS is failing, and sometimes works. When I use WAZE or Google maps I don't get accurate location
by Ana
I usually test the GPS while I am driving and many parts of the city, streets, highways etc.
I have restored the IOS because the first time I took it to service they said the problem was about software and they recommeded to restore, I dit it and the issue was still there, I took it again to service and now they said the issue is related to some hit in the lowest-left part of the phone. I don't trust them since they are changing their diagnostics, I want to know if the reason they are giving me can be real or not otherwise I Can contact customer service and complain.
by Ana