USB ports not working

The two USB ports on the right side of my Toshiba Satellite Model L675-06X no longer work, but the right side works. How can I get them to work again?

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'Sorry, my mistake. The LEFT side works fine! RIGHT side does not work. Doug

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Thank you, but this did not work. Doug.

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Go into your device manager and see if there's any yellow "!" mark on the universal serial bus controller(USB for short) if so you may just need to reinstall the drivers if not it may be something that is hardware related which would involve opening the laptop. You can get into the device manager quickly by pressing the windows key and pause break then look to the top left corner and click on device manager usb will be at the bottom or near the bottom of the list. Hope this helps

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Hi,

Check the following in Device Manager

Right click on Root Hub, click on Properties, click on Power Management then click to clear the check box next to Allow the computer to turn off this device to save power Then click OK. Do this for all Root hubs.

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Hopefully this will solve your problem.

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Doug David will be eternally grateful.
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