The Samsung Galaxy S II is a smartphone designed, developed, and marketed by Samsung Electronics with Android 2.3 "Gingerbread."

236 Questions View all

Why want phone come all the way on

my samsung galaxy s2 want come all the way on it goes to where it says virgin mobile then it repeats from the start and want come on any idea what could be wrong with it please help

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Hi,

Try to soft reset the phone :

Turn off the phone, take out the battery, then press and hold the ON button for 10-15 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. A soft reset does not erase any downloaded apps or user data.

Here is a link to show you how to remove / re-install the battery. (you do not have to remove the SIM card or the SD card)

https://www.youtube.com/watch?v=VFpI1L1e....

If a soft reset doesn't work, you will have to perform a hard reset.

Before you start ensure if you can that the battery in the phone has a reasonable charge.

Do not perform a hard reset with the charger connected to the phone.

Make sure the phone is OFF before you start.

Warning: A hard reset will erase all your downloaded apps and user data. It will restore your phone to factory default condition

Here is a link which shows you what to do. In your case the procedure starts at about 35 seconds into the video clip.

https://www.youtube.com/watch?v=5vPOVKyE... .

Was this answer helpful?

Score 2
Add a comment

Add your answer

Timothy will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 48