Released 2016, April 159g, 8.1mm thickness Android OS, v6.0.1 16GB storage, microSD card slot

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Ringtone Sound when someone is calling / Notification sound

Hi guys. The problem i have is when someone phones or when i get notifications my phone only vibrates and there is no ringtone even after i set a ringtone. And my phone is on sound. When i play games or music there is sound, so it cannot be the speaker that is broken. Can someone please help me with this.

Thank you

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1 Answer

Chosen Solution


On the Settings screen, tap Sounds and notifications and check that the following are as you want:

• Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and


• Do not disturb: Set the device to mute incoming call and notification sounds, except for

allowed exceptions.

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Thank you, but no luck. Everything is set on high volume and the do not disturb function is off. It still does not ring when i get a incoming call. Not even my alarm is working, It is also a new phone and other app sounds work so it cant be the speaker.


I Rebooted and its all gooooood! Thanks for your help.


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Tania Erasmus will be eternally grateful.
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