An all touch screen smartphone manufactured by BlackBerry in 2011.

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Why won't my device turn on?

The screen remains black and nothing happens when I press the buttons.

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Chosen Solution

The device could have a dead battery. Try plugging it into a charger, and

if that doesn't work, the battery might need to be replaced. Go to

BlackBerry Torch 9850 Troubleshooting for more


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