In System Setup (BIOS) there is an area called Wireless where you can check that your Bluetooth is enabled.
( to enter system setup press F2 when you first turn on your laptop)
There are two options displayed.
1. Wireless switch : which allows you to determine the wireless devices that will be controlled by the wireless switch: WWAN, WLAN, and Bluetooth.
2. Wireless devices : which allows you to enable or disable the following wireless devices: WWAN, WLAN, and Bluetooth.
Here is a link to the E6410 service manual which describes the System Setup (BIOS) settings. http://downloads.dell.com/Manuals/all-pr...