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An affordable Windows phone by Nokia, released April 2013.

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Why can't I lock/turn off my phone without removing the battery?

My power button does not seem to work. I have tried holding it repeatedly but doesn't seem to turn off or lock the phone. Help me?

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1 Answer

Make sure your phone isn't frozen, give it a couple minutes to see if it unfreezes. If the phone phone still doesn't not turn off your power button may be dirty/sticky. You need to clean the button. Refer to the Nokia Lumia 520 Troubleshooting to fix the problem.

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