Hard back and Recents button not working?

Thumb reader and home works fine, but it wont register the back and Recents button so I have had to switch to onscreen keys which I cant stand. was wondering if I need to replace the board or if they are built into the screen etc. Thanks guys

Answer this question I have this problem too

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Same problem, home/ fingerprint works, but the other two don't seem to respond no matter what


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