Model A1312 / Mid 2010 / 3.2 GHz Core i3 or 2.8 & 3.6 GHz Core i5 or 2.93 GHz Core i7, ID iMac11,3

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White screen apple logo cannot get to desk top

By mistake I chose to change the start-up disk, my mac was working great no issues at all until I decided to re-start it, well now it cannot restart I cannot get to the desk top, I have the white screen with the apple logo and status bar that doesn't load. after a while the status bar goes away and I get a circle, then nothing but the white screen and apple.

I am using a windows key board, but command R doesn't do anything thing. I was able to get to show me a picture of a drive to start it with but this is the main hard drive and I think it has a problem. It's a huge computer no longer under apple care and I would have great difficulty bringing it in. Can someone help me restore to the other start up drive until I can it repaired I am in tears I love this MAC. I hope is not dead.

Answered! View the answer I have this problem too

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Pre-Installed MacOS: X 10.6.3 (10D2322a) Maximum MacOS: Current*

Get a Snow Leopard retail DVD. Apple may still sell them for $19.95 plus tax and shipping. If not get one off eBay. Boot from it holding down the C key and run disk utilities. GET am external backup hard drive and put a system on it and use it for Time Machine backup also. Hard drives fail - often.

If hard drives didn't fail I'd be out of a job - I'm eating very well every day

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yes the hard drive failed I got one of those 4mot/.......1242 messages, is $325.00 a fair price to fix it? I cannot take it the apple store the computer is huge and I found someone who would come and pick it up. thanks! what king of hard drive I was asked, I have no clue it is an imac 2010 I bought it in december I think it came out in June. recommendations on what kind of hard drive?


Where do you live? For that kind of bucks I might come myself. What kind and how big of a hard drive are you getting?


I don't know I just want to replace the one that failed, I am in nyc is that too much? what kind of hard drive should I get?


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Hold the option key on bootup and it will give you a list of your startup devices, select the device it was set to before you changed it. On a windows keyboard I believe "alt" maps to "option". Also if this doesn't help please let us know what version of Mac OSX you were on as well.

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It only shows my MacintoshHD and this is the problem no other options and I don't know what version I bought it december 2010. I don't have the recovery disks either due to a move where I lost a lot of stuff. I would like to get to a recovery menu, I am not a tech person this always worked without a hitch. thanks for you help:)


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variasnewyork will be eternally grateful.
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