Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

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This iPhone was lost or erased

I bought an iPhone on eBay with a damaged screen.

The seller stated that they had deleted iCloud and Find My Phone.

After replacing the screen it had the disabled for 24 million minutes thing (with the old users wallpaper blurred in the background) but showed a network/carrier connection. Several reboots didn't solve the issue so I restored in iTunes.

Now I have the 'The iPhone was lost or erased. Sign in with the Apple ID that was used to erase this phone.' message in iTunes.

After pressing Activation Help, the iPhone is asking me to contact the original owner to remove the device from their account.

Does this mean the owner hasn't deleted iCloud and Find My Phone or is this a standard security measure with IOS 9.1 even if they have deleted it?

Answered! View the answer I have this problem too

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This iPhone still have an iCloud Lock ! You must contact the user to know the iCloud Login Informations

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Most Helpful Answer

Best option to remove lost or stolen iPhone icloud account Here.

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Thanks. I doubt anybody would give their Apple ID and password to a buyer. I sent this email,

"Hi, could you remove the Apple ID lock please?

You sign in here with your ID,

Settings > My Devices > click the X next to the iPhone pic to remove it"

Would this action work at their end?

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Yes, that will solve the issue.


It will save the issue IF the user do it !


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pleace help me thank youuuuu

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skyshrimp will be eternally grateful.
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