Fourth generation Samsung Android tablets. Released in 2014.

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When I touch my samsung galaxy tab 4 10.1 it doesn't work

When I touch my samsung tab 4 10.1 buttons at the bottom of the tab it doesn't work. Also when I type or go on a app it doesn't work, oh and when I try to shut the tab off it doesn't let me.

Please help me!!!!

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If your tab is still on and you can't turn it off try a force shutdown.

To do this:

Plug the charger into your galaxy tab.

Hold down the power button for about 10 seconds, and wait to reboot.

After that, the screen will change and show a charging battery.

Unplug the charger from your tab, and it will be shutdown.

To restore functionality to your tab you will have to perform a hard reset. This will restore your tab to factory default and you will lose all downloaded apps and user data.

here is a link which shows what to do.

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