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i reset my phone to factory mode and then restarted it but it refused to turn on, what should I do. It is only showing Alcatel onetouch pop d3 and that is all no further booting, it ends there. What should I do or can you recommend any nearest phone repair boot in kamloops for me that repair Alcatel phones.
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Hi,
Did you try a hard reset as shown below.
If not try the following, if so try it again.
Ensure your phone is charged before trying this
Make sure the phone is OFF then:
Press power and volume up buttons at the same time
When Recovery screen comes on release both buttons
Press the volume down button to choose Recovery Mode
Press power key to confirm
Press volume up/ down button to choose “wipe data/factory reset”
Press power button to confirm
Press volume up/ down button to choose “Yes--delete all user data”
Press power button to confirm
Choose “reboot system now”
Press “Power” button to confirm
Warning: this action will erase all your personal information and downloaded apps.
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i tried hard reset but its still not powering on after choosing "reboot system now". What should I do next?
Hi,
The only thing I can suggest is that you try a hard reset again with the charger connected and switched on.
If that doesn't work, get a quote from a cell repair centre near you.
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