0.622kg (1.4 lb) tablet with a 10.8 inch display and 3 position kickstand released by Microsoft on May 5, 2015

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How do I unfreeze my screen?

My screen froze. The touch screen won't respond and the track pad won't move the mouse either.

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i didn't work for me any other suggestions

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Black Friday
Broken doesn't stand a chance.

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A frozen screen is the result of the Windows operating system becoming unresponsive. When this happens, hold down the power button down for 30 seconds in order to perform a soft-rest to make sure that the Surface tablet fully powers down.

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Thx it worked

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My iphone is unresponsive

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'' THIS DID NOT WORK YOU HAVE A BAD '✊'HELP SENSE OK

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FB screen keeps freezing - how do I unfreeze it?

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I'm unable to turn the screen on completly. The only thing that happens is that the product shows the start screen and then breaks down, and shuts itself down. We've tried to fix this problem but it didn't work.

So what are the options we have?

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