7.9-inch Android tablet manufactured by Acer in 2014.

8 Questions View all

Why can't I factory reset or Hard rest?

I did do a factory resetting and ever since then my tablet has not been working at all. I have tried everything to fix this. when I try to do the hard reset, all it does is go directly to the Acer "explore beyond the limits" and that is it. Nothing happens it doesn't do anything. I tried to plug in the charging the screen turns on says the logo nothing else. it doesn't charge or it is charging but idk. When I called acer they told me that my tablet is completely dead. but how when the screen pops up and stays on and doesn't shut off and doesnt move at all?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

1 Answer

Chosen Solution


If your tab is no longer covered by warranty, you may wish to try the following, and if Acer says it's dead you have got nothing to lose.


This involves opening the tablet to disconnect the battery connector from the battery (you don't have to pull out the battery just disconnect it), then press the power button for about 30 seconds then reconnect the battery and see if it has reset enough for you to perform a factory reset.

Here is a IFIXIT link for an 810 model hopefully it is close enough to guide you. (The battery connection appears to be different between the two models) Acer Iconia A1-810 Battery Replacement

Here is a link to a not very good guide to disassemble the 830 model


Was this answer helpful?

Score 1
Add a comment

Add your answer

cutie2thepie will be eternally grateful.
View Statistics:

Past 24 Hours: 4

Past 7 Days: 18

Past 30 Days: 99

All Time: 2,620