The HP All-in-One desktop personal computer released in the Summer of 2013. This 20" touchscreen is an ideal family home computer that can function as both a desktop and a mobile computer.

5 Questions View all

My headphones don't work when I plug it into the jack?

My headphones work fine when I'm using them on my phone but for some reason they don't work when I plug it into my computer. How do I fix this?

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment
Black Friday
Broken doesn't stand a chance.

3 Answers

Chosen Solution

Alyssa Kristedja. Make sure that the drivers for your audio card are properly installed. Also, and I know this sounds stupid, but make sure that your headphones are properly plugged in to the headphone jack, not the mic etc. If that still won't work, check the bios to make sure that your audio card is properly initialized.

Was this answer helpful?

Score 2
Add a comment

Assuming your headphones do in fact work, it might be that the device isn't recognizing them or just overrides them. If this is the case then you can manually connect and set your headphones as default through these steps..

For Windows 8 and 10 move your mouse to the top right of your screen and then straight down to bring up the charms sidebar.

a. Click settings

b. Click Control Panel.

c. Go to Hardware and Sound.

d. Click on Sound.

e. Right click your headphones in the pop-up window

f. Click connect

Hopefully this will set your headphones as the primary playback device. If this fails see the troubleshooting page mentioned above.

Was this answer helpful?

Score 1


What if you dont see your headphones in that window???


i dont see the word connect as on option, so i just clicked ok but it still didn't work.


Add a comment

i need help y headphones wont work and i cant use them and they are brand new

Was this answer helpful?

Score 0


i have tried to have mine fixed but they still wont work even by a prefessinal. does anyone know how to fix this?


Add a comment

Add your answer

Alyssa Kristedja will be eternally grateful.
View Statistics:

Past 24 Hours: 54

Past 7 Days: 468

Past 30 Days: 2,282

All Time: 23,728