Fix Your Stuff Community Store

Repair guides and support for phones manufactured by BLU Products. BLU stands for 'Bold Like Us.'

1766 Questions View all

Options

My blu life one is completely frozen

I was playing Simpsons Tapped Out and something to happens fairly frequently happened again, my phone just frozen up so I did what I always do and held the power button down only this time it didn't reboot, instead the screen won't turn back on and the red notification light (it can be either red or green depending on the notification) is stuck on. I think it was on before it froze though. I've tried holding the power button down for an entire minute and nothing happened. The battery is non-removable. So I'm really stuck as to what I need to do.

This is the phone http://www.amazon.com/BLU-Life-One-LTE-S...

Answer this question I have this problem too

Is this a good question?

Yes No
Score 8
4 Comments

this just happened to me just a minute ago...with the same exact phone

by

mine refuses to turn on and has plenty of charge also restarts spontaneously

by

My siaters does not work. I tried a few times but it would not budge

by

thank you so much for the sulution really thaks

by

Add a comment

11 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Sam p, did you find a resolution to this? I had the same thing happen to me today. I wasn't playing Simpsons though. That would have been way funner :)

Was this answer helpful?

Yes No
Score 6

14 Comments:

I actually did figure it out. You have to hold down both the volume buttons and the power button at the same time for up to 2 minutes and it'll force a hard reboot. It most likely won't take the full 2 but if it doesn't do it by 2 minutes let me know.

by

Thank you so much - reboot worked perfectly!

by

Thanks, Sam p. Worked like a charm.

by

thanks much, i just did it n it worked

by

This worked miracle's. I was about to throw this phone away when I went to my last resort (google) and saw this. Thank you very much

by

Show 9 more comments

Add a comment

Options

Mine did this the other day, but I have discovered that the battery IS removable. There is a big black sticker above the joint, I should have done a teardown, but it does come out fairly easy. The steps you guys posted did not help me, as I was having the same [black screen, red LED] issue. Simply disconnect the battery to power off the device and it should be good as new! It does come out, but you need to get that black tape and other parts off first. This IS iFixit, after all.

Update (10/06/2016)

BLU Life One (2015) Teardown

Here it is!

Was this answer helpful?

Yes No
Score 2

2 Comments:

When you say black tape, are you talking about the thick black tape wrapped around the batter...or the sticker you have to pull off....Also did you have to remove screws or anything....I want to take this battery out but I don't want to cause more harm while doing it. Any additional info would be great.

by

I no longer use it so I am going to upload a teardown guide for everyone that comes to this landing. I will be back with a link!

by

Add a comment

Options

my phone is doing this but when i hold down the volume and the power buttons it says "volume up recovery mode, volume down factory version" and whatever button i choose it just turns right back off

Was this answer helpful?

Yes No
Score 1

2 Comments:

Hold power at the same time.

by

my phone is doing the exact same but now it wont even give me those options

by

Add a comment

Options

hi my blu phone got wet and is frozen on the blu life screen. i removed the battery and sim card, little memory card , and put the battery back in and held the volume up and down and the power button for 2 minutes and the screen remained black. does anyone have any suggestions?

Was this answer helpful?

Yes No
Score 0

1 Comment:

same thing happen to my phone

by

Add a comment

Options

Held for 2-minutes. This phone is a piece of garbage... like all smartphones these days.

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

It took 30 seconds , thank you Sam p , it work took 30 seconds , hard reset sweet thanx bro , Turrelle33

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

Great Suggestion Sam P.

It worked! Thank you.

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

My phn is not coming on I try pressing the volume bottom and nothing....A light keeps blinking where I get messages.

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

The #1 & 2 buttons are frozen on my BLU phone

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

Im getting really mad because my blu phone wont turn on to my phone. I restarted it because the camera wasn't working but it froze on the colorful blu bold like us screen. I've tried rebooting it and restarting and charging but it gets stuck on the colorful blu bold like us screen and i dont think i can take off the back or anything. PLEASE HELPPPPP

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

In order to reboot hold down power and volume up button of a while it works but takes a minute or two

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Sam p will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 9

Past 30 Days: 45

All Time: 11,261