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Repair information and guides for the fifth generation of iPhone. Model: A1387

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Touchscreen is unresponsive after drop.

I dropped my Iphone 4s from about 5 feet. Phone has an otterbox case, so there is no damage to the exterior of the phone. The phone is powered on, I am receiving calls/texts, but the screen is unresponsive to touch. I have tried forcing a restart, but it is still unresponsive.

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Most Helpful Answer

Hello! Try to open the back case and see if any cable is unplug. If every plug maybe you have to replace your iphone display.

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