Early 2011 model, A1278 / 2.3 GHz i5 or 2.7 GHz i7 processor.

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Why every time I update X the Mac dies

I just put El Capitan, and work some hours, I check everything and than the final check "restart" and, again is dead.

It's not the first time this happen. When I put the other operational (Y) the Mac died and l need to start HD again.

So this year three times and had another one at the end last year.

I thought was happening because the HD was almost full. So now have 80GB free. Again

The HD is a solid state 500 GB.

What I need to do. Buy another HD?

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Who's SSD are you using? Have you checked to see if you need a firmware update? You also may want to check your systems firmware. Follow this Apple T/N: About EFI and SMC firmware updates for Intel-based Mac computers.


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Chosen Solution

Not sure why you're having such a hard time here. I can tell you we've updated over 40 systems now and have not encountered any real problems. We use either a networked drive or a bootable USB thumb drive for our updating.

We did note you do need to make sure you have enough space on your drive to not only hold a full system, but enough extra space for the files to be expanded if you do it onboard. Otherwise it might not complete to upgrade.

Hopefully you have backed up your system. If you have, I think the bast way to get this fixed is to wipe the drive and install a fresh copy of the OS. To do this you'll need to first create your upgrading USB thumb drive tool.

  • Using a second Mac delete the thumb drives current partition as its likely FAT32 which won't work for a bootable drive for Mac's using Disk Utility.
  • Next create a GUID partition map & Mac OS Extended (Journaled) formatted partition.
  • Now if you haven't already down loaded the OS installer, download it from the Apps Store. But before you run it exit the installer and make a backup copy as the installer will delete the file at the end (we'll need it later).
  • Now launch the OS installer and install the OS from this second Mac onto the thumb drive. Once done, restart the Mac and holding the Option key select the thumb drive as the boot up drive. It will take a bit longer but it should startup if it does your boot drive is ready, now copy over the backup copy of the OS installer onto the thumb drive.
  • Now using the same process boot up your MacBook off of the thumb drive. Using Disk Utility off of the thumb drive delete the internal drives partition and reformat it. Now run the OS installer from your thumb drive to install a fresh OS onto your drive.

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