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All-in-one inkjet printer, copier, fax and scanner with wireless home or office advantages.

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The Printer won't turn on.

The plug is ok. Power supply? One suggestion was to unplug it for 5 mins and then plug it back in with the on button held down. That didn't work. Other ideas or how to replace power supply problems.

Answer this question I have this problem too

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Woah! I'm so glad my husband was there to see that work!!! Astounded. Thanks so much.

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I’ve done a lot of electronics repair and my Brother MFC-9320CW was exhibiting the classic symptoms of a dead power supply — no lights (not even a carrier light for the Ethernet jack), no buzz, nada. This machine has a traditional rocker power switch, not a software controlled “soft switch”. So, I read several other “my printer won’t start” answers and pretty much dismissed all of them. Someone suggested to unplug, turn on the power switch (with the power disconnected), wait a minute, then connect power and turn on as normal. I told myself “that can’t possibly work,” but I’m here to say that it did. The only explanation I can fathom is that the power supply control circuits must have some logic that was reset by draining the supply of whatever residual charge it had. Live and learn!

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7 Comments:

John is a GENIUS!! This solution worked, for whatever reason on an HL-5470DW. Thank You

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S**t, it worked for me too -- go figure :>

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This happened to my brotherDCP- J4120DW after we turned it off while away from home for 5 days. Nothing worked to turn it on until I followed the advise of John April 22nd- cheers! I was getting worried as have lost a printer in a power surge, that's why I turned if off while we were away,

Regards, Shirley.

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working

thanks sir

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Get out of town… it worked.. LOL. No way…. waited for a minute and it turned back on.. ta.. thanks from ppcland.com.au .. VK

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Is the outlet working? Plug something simple, like a lamp, into the socket. If that isn't the problem, then check the cable. Do you typically crease your cables or otherwise bend them very sharply? This will break your cables.

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Thanks, but I have plugged unplugged it many times in different sockets that work with other things. That is one of the most common things,.... is it plugged in. Also with computers in pretty much everything these days unplugging them for a while before plugging them in can also resets them. The cord is also fine. This is not that, it is completely dead. Not a glow or sound or anything. Perhaps a fuse of some sort somewhere?

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Hi Eric, I am experiencing the same thing where my printer (MFC-J4410DW) does not have any sign of life after unplugging and checking cords. Did you find any further suggestions or solutions? I am checking all options before deciding whether to service or replace. Regards, Anne.

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Hi @ annie.dev16,

Try the Chosen Solution in this link My Brother Printer EMFC-J4510DW won't turn on

It has worked on various Brother models for a lot of people, ;-)

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Mine will only power up if I do the above and have the paper tray removed.

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My MFC-7365 came home it was dead tried plugging unplugging has a rocker switch I guess an older style still dead seem to be working good right up till then

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ericbennion will be eternally grateful.
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