Blue or gray screen kindle fire 8.9
i was using my kindle fire 8.9 and it kept freezing on apps. It became unresponsive. I did a reset (held the power button down for close to a minute). When I tried to power it back on I can see a faint light but no kindle icon. I have tried several time to power it one and do the hard reset but it always comes back to faint blue or gray screen. I contacted kindle support. They could only tell me to do the hard reset.
Does this sound like it can be fixed? Or is my kindle dead? It is almost 3 years old and has never given me any trouble and has never been damaged.
Is this a good question?