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Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

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My phone is not opening

I can't open my phone. Its new and I use it for only 1 month and now it have a problem and I don't know how will I solve it. When I open it, it will just simply appeared the logo of my phone then off again

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Hi,

If the problem is with the Android OS, you can try to factory reset the phone:

Samsung Galaxy S5 - Password, Screen Lock Removal

! Factory reset will delete all your data (phone book, messages, accounts, etc.)!

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micaela bico will be eternally grateful.
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