The Nokia Lumia 800 is a Windows Phone smartphone with a 3.7" display and 8 megapixel camera.

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Touch not responding after replacing cracked glass in Lumia 820

I accidentally dropped my Lumia 820 and have a cracked glass which was not responding to touch except for the right top 1 inch which responds. So, I recently brought a new replacement glass/digitalizer which I replaced. However, after replacing the new glass, touch is not responding?

What could be the possible reason(s)?

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1 Answer

It's either you didn't connect the digitalizer to the phone's system panel properly, or the digitalizer you bought is not working. Buy another one... Not recommending from China because that's one of the risks of buying from there: defective items.

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