Complete how to and replacement guides for the original iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, and iPhone 7 Plus.

23318 Questions View all

Does a battery replacement require a backup?

Can you help me ifixit? I had a battery replaced by another company. The repairer said he needed my password to get into my phone. I since learnt he saved private photos of me that were locked in a vault to his google account. He explained that he did a back up of my phone and forgot to delete them. How can this happen as no other photos were saved - just the ones in the vault?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

Battery replacement doesnot require any backup at all. Infact any hardware replacement doesnot require any back ups, although its safe to do so, just incase you run into some softwares issues after hardware replacement(chances less than 1 in thousands).

Sorry to say, you should not have given the password just for changing the battery.

Was this answer helpful?

Score 1
Add a comment

I still need help. The repairer now said my photos were backed up to his computer for safety. He told me that the photos from the camera roll were saved to a separate folder to the photos in my private vault. He never said why this happened. He said that he only saw the folder with the camera roll photos and deleted them after he replaced the battery. I am still wondering how my photos from the vault ended up in his google account - would he have had saved them there or does it do it automatically?

Was this answer helpful?

Score 0
Add a comment

Add your answer

Iphone user will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 8

Past 30 Days: 19

All Time: 101