I have recently changed my internet and there was an update, I didn't not get time to put new internet in the console. Now it's asking my to update by downloading the file into a usb I have tried this and it's says it can't find the file. I have looked everywhere and no one knows what's wrong please help!
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Have you followed the instructions from Sony exactly? https://www.playstation.com/en-us/suppor...
If it does not work when you follow these instructions then you may need to have it repaired.
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