Won't restore and has white screen

My ipod touch 2nd generation wont restore when plugged into my computer, itunes says error 21, this leaves me with a white unresponsive screen, pushing the home and sleep button doesnt help whatsoever, i have tried them all, when taken out of the computer ipod wont turn on.

Also there is a small crack where the digitizer ribbon is. This ipod was bought as a faulty one and therefore i cant explain how it is faulty. If anyone knows anything about howit can be fixed that would be great. Thanks

Answer this question I have this problem too

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Error 21 (to my understanding) is regarding firmware problems. Replacing the lcd screen has nothing to do with this.

I found this another person who seems to have a similar problem - you can see the process of how they solved it here: http://forums.mactalk.com.au/31/63007-it...

As for the crack near the digitizer ribbon, if you mean that the logic board is cracked, then you may well need to replace the logic board, but I would try the quicker, easier fix above first.

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Thanks for that will give it a go, no the logic board is ok, theres a crack on the screen but that is only minor, have ordered a screen and should arrive soon.

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+ good starting point for a fix. the main problem on those errors are sometimes almost empty batteries and low powered usb ports. restoring the firmware needs a lot of energy, i did that ones with a faulty ipod touch, i charged the battery externally and was to lazy to resolder it at this point - so i pressed my finger on the 3 contacts - that update was "hot". the white screen can be almost anything - it can be a shot lcd controller, a broken lcd or a faulty firmware.

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