Complete how-to and replacement guides for the original iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, and iPhone XS Max.

29970 Questions View all

Why is the backlight not working, but phone is?

The backlight isn't working, but I can make and receive calls.Help!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

1 Answer

Chosen Solution

It would be important to know which phone you have, Apple has sold 4 different models of iPhones. That being said, this is a problem I have run into multiple time before on the 3G and 3GS. If you have a 3G or a 3GS then I would suggest you take a look at this guide. Specifically Step #4.

In the phone there are 3 cables that you have to plug in from the display to the board. The one which bends at a 90˚ angle, sometimes labeled "#1" is responsible for running the LCD. If this doesn't sit properly you can lose image or, as in your case, backlight.

Be sure this cable is firmly slipped into its housing. A good test is to turn the phone on while it is open, and hold that cable down with a finger.

Was this answer helpful?

Score 0
Add a comment

Add your answer

annitacline will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 9

All Time: 759