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Model A1419 / Late 2013 / 3.2 & 3.4 GHz Core i5 or 3.5 GHz Core i7 Processor, ID iMac14,2

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Freezes during start up and crashes.

During start up the Mac freezes and the screen gets a black and blue square pattern on it. It freezes and stops booting up. Anyone know where I should start or just have it sent in for repair? Thanks for the help.

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Most Helpful Answer

Sounds like a video processor issue. Try starting up holding down the Shift key. Hook it up to an external monitor and see what you get.

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