The Kenmore Elite HE3 is a washing machine by Kenmore.

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All lights come on, no error code. Doesn't turn on.


1- How do I get an error code so I can diagnose?

2-Everything 'looks' fine, but machine won't do anything.

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2 Answers

Bryan Wachs, start by trying to reset your washer by unplugging your machine, and plug it back in after 5-10 min. DIAGNOSTIC TEST

The control must be in the OFF state before pressing the touch-pad sequence to start the test.

Starting the test mode

Close the door.

Press the Control On button.

Select the DRAIN/SPIN cycle.

Select NO SPIN by pressing the SPIN SELECT button, as needed.

Push Prewash Option button four (4) times within five (5) seconds. C:00 will show in the display.

NOTE: If Model does not have PREWASH Mode as an option, press RINSE/HOLD.

If the Starting procedure fails, push PAUSE/CANCEL button. Then repeat the starting sequence.

Test Program Control during Execution

To advance to the next step of the test procedure, push Prewash Option button two (2) times."

Let us know if it works and if you get any "C" code

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The problem was the plunger switch broke off at the top of the latch.

Thanks for you help!!!

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Bryan Wachs will be eternally grateful.
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