Keyboard Intermittently Non Responsive - Top row of Qwerty only
in the past three months my MacBook and has developed an intermittent problem which has become more frequent.
I now I have to either use my Bluetooth keyboard or dictation!!
It is just the top row of letters, QWERTYUIo... P works!
If I move the keyboard problem, if I type repeatedly and seemingly fill the keyboard buffer the problem goes away.
I have taken my MacBook air to the genius bar, and after running diagnostics they found no hardware problems.
My Mac is running OS X 10.10.5
It's a mid 2011 13 inch 1.8 GHz Intel core I7, with 4 GB of DDR3 RAM
I've tried resetting the PRAM ram, no luck. Similarly the SMC reset.
Everything else runs fine, so I'm reluctant to go buy new machine when this feels like it's a bug.
If anyone has any suggestions, hints or tips - I would be eternally grateful!
Is this a good question?
6 Comments
hello, I have the same.problem, Q - O not working on macbook pro retina 2012.
I completed disassemblied and tried to clean all.with isoprophil.alcohol, but no luck. On this model the battery is glue and not removal, my point is how to find out if the cause is the keyboard, or some connectors, or what else?
by Antek Bor
May just have been pressurized air, to clean out debris
by Denis Sytmen
Same problem. Its definitely a software/update issue.
Short term fix is to hold the Q key and mash the rest of the keys to the right, however its not perfect.
It seems to happy when the Mac is "busy", ie, starting a backup, lots of apps running etc.
The fact that mashing the top row of keys (without excessive pressure) shows its a software issue.
Really should be something Apple can resolve.
by Simon Gregory-Coverdale
I have same problem... I need to repeatably pushing top row qwertzui buttons to let them work... it takes time and lot of patience and I hate it APPLE !!!
by viktorsipos
I had a problem with 5tgb keys not working. Except when the laptop is hot, like when i actually use it on my lap, those keys would work again. I suspected it wasn't the keys but the keyboard connector that had the issue. Sure enough, i opened the back plate, found the keyboard connector, pulled it out, out it back in, then pulled it back out slightly so the contacts are in a different position, and now it works again.
Macbook pro 13 2015 A1502
by Ioan Hill
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