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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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iPhone 5 unresponsive and Hard Reset doesn't work

My iPhone 5 gave me the 'sudden death' syndrome. It basically froze. I can't access anything on it. Hard reset didn't work. I had my daughter's picture on the screen and now all I see is one of her eyes on the screen. Connect to iTunes, and it asks me to respond via the phone if I want to back up anything. I am unable to respond via the iPhone so basically I can't access anything on it. I have important information on it that I haven't had a chance to back up.

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Sounds to me like your LCD went bad. Search Youtube for a replacement tutorial for iPhone 5, taking it apart is doable for the average person. I would start there, they cost $18.

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Thank you, smartphonegeek. Several technicians I spoke with at the local phone repair stores are telling me the same thing. I will get a kit and work on it.

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