Why won't my new 3DS turn on, but will play system audio?

My New 3DSxl will not turn on no matter what I do, charging it, hard reset, turn off back on, wait, or replace the battery. This is strange because the Blue/Red light will come on, and I can hear the normal system music and even use the buttons for a short while before everything becomes stuck. I don't feel like spending $80+ shipping and waiting 2 weeks on something I can do myself and Nintendo isn't spitting the answer to what to do either.

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