The Samsung Galaxy Note II is a smartphone noted for its combination of a large display and software optimized for an integral self-storing stylus.

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My phone was in the sun to long

I let my phone in the sun now it doe not work now.

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Can you be more specific as to what the phone was doing before it stopped working, where it was left, how its not working? Is it making noises just no display, does it recognize when its plugged into a charger, or is it effectively a paperweight?

It's unusual for a phone to be exposed to higher temperatures like sitting out in the sun and still not work after its had time to cool off. Some more information would help us give you a better lead on what to look for.


What if this doesn't work


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da, it would help if you would tell us exactly what your phone is, or isn't, doing. I would start with a

soft reset. Simply pull the battery out, after a few minutes put it back in and power up your phone.

If that does not work, consider a hard reset and a new battery. This will remove all your data:

Turn your phone off.

With the phone off, press and hold the Volume Up key and the Home key, then press and hold the Power key. You'll see the Android recovery screen.

Scroll to Wipe Data/Factory Reset using the Volume Up or Down keys. Select with the power key.

Scroll down to Yes, Delete User Data and select it.

Back on the first screen, scroll down to Wipe Cache Partition and select it.

Your factory reset is now complete.

Go to Reboot System

Now to restart the phone.

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MY phone come on display Galaxy Note II can get pass that

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My phone come on display Galaxy Note II can get pass that


I realize that this post is old, but my husband's phone is doing this after he left it in the car, in Phoenix, AZ. What must I do to get it to work again?


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da will be eternally grateful.
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