Skip to main content

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Finger print ID not working

Hello,

Wonder if someone can help. So I replaced an iPhone 6 screen, transferred over the home button and the metal plate behind the LCD that contains the ribbon cable. The home button works fine but the finger print doesn't. I have hard reset the phone but still the same problem. Any ideas?

Answer this question I have this problem too

Is this a good question?

Score 3
Add a comment

1 Answer

Most Helpful Answer

I've seen this two different ways. One, the connector isn't seated well at the home button, disconnect/reconnect and retry.

The other way I couldn't figure out how to solve it so I backed it up, unplugged the home button and did an itunes update/restore so it would throw an error code. I then buttoned up the iphone so it looked like I had never been in it, carried the bricked iphone to apple and said "I dunno what happened, I did an update and it did this" they replaced it under warranty. **THIS WILL BRICK YOUR PHONE AND NO GUARANTEE APPLE WILL REPLACE IT**

On the same note, if you cannot solve this problem, I suggest you not ever update the phone. touch ID or home button issues seem to like to brick iphone 6's

Was this answer helpful?

Score 1
Add a comment

Add your answer

Dan Ellen will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 197