The HP Officejet 6600 Inkjet Multifunction Printer is a 4-in-1 device that can print, scan, copy and fax.

45 Questions View all

Why will my printer not go off paper jam?

Is says there's a paper jam to take off rear and front panel. I've done both those no paper anywhere. Still says that.

Answer this question I have this problem too

Is this a good question?

Score 5
Add a comment

5 Answers

Most Helpful Answer

I called HP!!! Do a semi reset by pushing the back button on your printer 4 times. Follow the instructions that will take you to a semi reset. Also try taking out back panel to make sure no paper fragments are still stuck.

Was this answer helpful?

Score 1
Add a comment

Printers from HP as well as verging on each printer has the regular issue of cartridge jam. There might be more than one purpose for it. One of the issues can be collection of dust in the printer. Shockingly yet genuine, dust can gather close to the cartridge and jam the cartridge or call at 1-888-924-2961 toll free number for customer support service

Was this answer helpful?

Score 0
Add a comment

Hi Dawn, it may be occur due dust and movement of carriage, so, first you clean all printer hardware parts smoothly and again check print spooler for any stuck paper. After all these reloading and testing of printer for restart.


Was this answer helpful?

Score 0
Add a comment

Mostly all printer has the regular issue of cartridge jam. This may have more than one reason but most often it arises due to dust issues since it can get closer to the cartridge and jam the cartridge.If at all its not an dust then it may need some technical experts to solve it out.In that case i will provide you an toll free number for such experts.

Toll free : +1-866-266-3840


Was this answer helpful?

Score 0
Add a comment

Check the paper tray. The paper tray is one of the most likely spots to get a paper jam.

  • If you notice any loose paper in the paper tray, remove it.
  • If any paper got stuck while feeding from the tray into the printer, gently pull it back out of the printer to remove it.
  • Press the Resume button on the printer if this is the only spot that paper jammed.

Remove the rear access door of the inkjet printer.

  • This will allow you to look into the printer to see where paper may be jammed.
  • There should be a knob or a clasp that will release the door and allow you to take it off.
  • Pull out any paper that is stuck in the rollers in the back of the printer.
  • Make sure all of the paper has been removed, including any scraps of paper or ripped pieces.
  • Replace the rear access door onto the printer. If there is no other paper stuck in the printer, press the Resume button.

Lift the front cover of the inkjet printer.

  • Remove any additional paper jams. Pull any paper out very slowly, to minimize the risk of damaging the printer.

Check the print carriage to make sure it is working properly.

  • It must be able to move freely from one side of the printer to the other.
  • Unplug the power cord and gently move the carriage from side to side. Do not force it if it is stuck or hung up on something.
  • Rotate the rollers inside the printer for 3 full rotations with your fingers if the printer carriage is not moving freely.
  • Roll them in the upwards direction and make sure everything inside the printer can move easily, without getting stuck.

Test the printer to make sure it is printing correctly and will not jam again.

  • Reload plain inkjet paper into the paper tray.
  • Hold the Resume button down until a test page begins to print.

Spam removed

Was this answer helpful?

Score 0
Add a comment

Add your answer

dawn justice will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 6

Past 30 Days: 45

All Time: 1,694