starts perfectly but no icons

starts up i log in windows backdround everytrhing is perfect but no icons when i ctrl alt del an say restart it tell me trying to shut down explorer

Answer this question I have this problem too

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Can you give us the last four digits of your serial number so we can correctly identify it.

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Can you explain more what you mean here. Are you using MS Windows Vs Mac OS-X? Can you boot up within the OS alone here (without running any apps)?

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