Small segment of screen is unresponsive

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iPhone 5c

Repair information and guides for the Apple iPhone 5c that was announced on September 10, 2013. Model: A1532, A1456

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Cameron Smith @cameronsmit6192

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Posted: Jul 1, 2015

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Small segment of screen is unresponsive

Hello, I've had my phone for about a year now, and my phone was dropped with a tiny crack on the screen, but my phone was working perfectly fine. Ever since I downloaded iOS 8 there is a small part of my screen that doesn't respond to touch, it's just below the middle of a phone and it's horizontal across. My screen was replaced yet I'm still having problems, my guess it is that it's the iOS software being corrupt, I spoke to an apple guru and he said he had a problem with his iPad being the same, he told me all I had to do was restore my phone through iTunes, I went through either the procedure and my screen is sti unresponsive.

Any ideas?

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lattestonetech24 @lattestontech

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Posted: Jul 2, 2015

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Cameron,

This is usually caused by damage to the Digitizer. Although you have stated that your digitizer screen was replaced so the only other problem I could think of would be the connector for the digitizer. It is unlikely this is an issue with the iOS software. I have done at least 2 4th Gen iPod Touch and 3 iPhone 5 repairs with the same issue and they have all been due to a cracked screen of damaged connector. All have been repaired and returned to my customers without any issues after replacing the damaged parts.

Good Luck and I wish you the best!

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