Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

861 Questions View all

How do I clear my data when my phone wont turn on?

My screen cracked and now my phone won't turn on, iTunes won't recognise it, and no pop-up comes up when I plug my phone in to the computer. The phone just makes a recognition noise repeatedly and keeps vibrating. I just want to clear my data before I send it for replacement. Can anyone help please?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

If you can get it into recovery mode you can do it from there https://support.apple.com/en-ca/HT201263 if you can't you can try holding the the power button and the home button until the phone powers on you may have to hold it a long time it will do a factory reset and wipe it clean but if it doesn't start its probably done

Was this answer helpful?

Score 2
Add a comment

Add your answer

amethysthopkins will be eternally grateful.
View Statistics:

Past 24 Hours: 10

Past 7 Days: 85

Past 30 Days: 377

All Time: 2,867