Frozen screen, touch screen does not work at all.

When Power is turned on by pressing the power button the display says, "Power Off: Do you want to shut down? Cancell_OK" and the screen gets freezes. How to fix this? looks like screen is completely frozen, touch screen does not work at all.

I cannot set the factory setting by Power and Volume button as I saw some suggestions in the internet.

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How to reset your em 743tablet when my screen is frozen

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aamasud will be eternally grateful.
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