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Repair information and guides for the Apple iPhone 5c that was announced on September 10, 2013. Model: A1532, A1456

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People can't hear me when I'm on a call or FaceTime

When I'm on FaceTime or calling someone I can hear them perfectly but when I talk they Can't hear me

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When you play a youtube video, do you get any sound ?

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Can you record any audio in the Voice Memos app or when recording videos?

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Sorry! I want to know why I cannot hear a person talk when I AM the one trying to contact them.Please don't go technical on me as I am a little old lady .Make it simple.Thanks!

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Hi Derek, it is possible that the bottom microphone is damaged, saying that, it could also be the top microphone at the front near the ear piece, as I believe that's used for FaceTime.

So both microphones could be damaged, or it could be something worse such as logic board damage.

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