Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus. Identifiable by the model numbers A1549, A1586, and A1589.

4496 Questions View all

screen won't slide after water damage

phone dropped in puddle, scooped out. ran through "drying program", left in rice for days. Phone comes on, can call it, rings, can see updates on screen but won't "slide" to answer, etc. CAN this be fixed???

Answered! View the answer I have this problem too

Is this a good question?

Score 2
Add a comment

3 Answers

Chosen Solution

Hi Mel,

When it comes to water contact, rice will only take care of the water that is visible to you, not the water inside, which is the one we need to worry about. Follow this guide to disassemble your device and this guide to clean the phone. Submerge/wipe the logic board down with 90%+ isopropyl alcohol. Let all of the parts sit in front of a fan for 24 hours, or until they are thoroughly dry. Then, reassemble the device and turn it on. We can troubleshoot any further problems once this is done.

iPhone Image


Repairing iPhone Liquid Damage



1 - 2 hours

iPhone 6 Logic Board Image


iPhone 6 Logic Board Replacement



30 minutes - 2 hours

Was this answer helpful?

Score 1


Thank you Robert, will be in touch.


did that and put back together this morning. everything same, comes on, messages coming across but still can't swipe to answer, etc. help


Add a comment
Most Helpful Answer

Liquid damaged phones are not for the faint at heart. And no amateur approach will solve it in the long run.

That's because you'll need to remove the logic board, as already stated by Robert, but you'll also need to remove the shields from the board (you need experience in this type of micro soldering work), displace the water using 90%+ isopropyl alcohol, brush away any residue, clean it professionally using an ultrasonic machine (not a $50 jewelry cleaner) and the right chemicals; then rinse, dry, repair any damaged components, and finally test the phone.

I honestly believe you should take it or send it to a professional repair shop that has the right skills and tools, and be prepared to pay up to to 20% to 30% of the cost of a new phone.

Leaving it as is or cleaning it without removing the shields will not solve your issue on the short run. And on the long run, you very likely will encounter worse issues.

Was this answer helpful?

Score 3
Add a comment

Rany is right, the chip shields need to be removed so that all the left over residue from the water damage can be removed and cleaned correctly. In my experience with the iPhone 6 and 6 Plus, they generally won't work after the isopropyl clean, use a tooth brush with firm bristles and a dab of isopropyl and clean all areas of the motherboard.

As a repair technician myself, I have found that I have been unsuccessful getting a water damage iPhone 6 back to regular functionality 60% of the time

Be careful that a repair store does not rip you off for the cleaning service and sometimes it is easy to get money from a customer with a water damaged phone

Was this answer helpful?

Score 1
Add a comment

Add your answer

melbrinson will be eternally grateful.
View Statistics:

Past 24 Hours: 4

Past 7 Days: 22

Past 30 Days: 126

All Time: 13,698