Geting "Service Battery" error, how do I fix it.
Hello,
I keep on getting "Service Battery" error. What can I do to solve the problem?
When I unplug my adapter my MacBook Pro turns off
Hope you can help me
Update
hi hedre is the screenshot i took hope it helps you:)
hope you can see it if you need more screen shots let me know it said current charge was 8904 and maximum charge 8904 was manifactured 2014-12-23 load cycle 4 and mac os x battety status poor.
anyways hope you can help me from here marco
here the other screenshot:
Is this a good question?
5 Comments
Hello dan i would like to send info of my system info but the problem is i dnt have a internet acess yet in my mac book pro because we just picke up yesterday my mac book pro from the tehnician because my mac book pro had to be reinstalled.
last time i also mention i left my mac bok pro on all the night to discharge my mac book pro and recharging it .
but this morning when i cheked the battery indicator was gone next to the clock is it because it has to be charged again my battery
i get back to you as son asi am able to connect to the internet from my mac book pro maschine
by joe766
hello dan can you tell me please how to do this step 1. Go to About this mac under the apple in the upper left and click on More info
1. Go to About this mac under the apple in the upper left and click on More info
2. Click on system report
3. make a note of what it says after Model Identifier
4. go to your master drive – System -Library – Extensions – IOPlatformPluginFamily.kext -Contents – Plugins – ACPI_SMC_PlatformPlugin.kext – Contents – Resources – find the name from step 3 and move it to a folder that you can find again if needed.
3. Restart and you’re done
I hope this helps. i read it could help my battery problem because others expirieced the same problem i have
i tried doing it but i cannot find the System -Library – Extensions in my mavericks mac os x can you tell me where it is marco:)
by joe766
@Joe - Please download this app: coconutBattery its free! run it and then post here a screenshot of what it gives you. Once we have it we can move forward. Forget all of the other stuff you are doing none of that applies here.
by Dan
ok dan i swill download coconut batery and post the resulta here i just thught the above instructins might help because i read it helped others marco:)but i will do what you said and send you a screenshot of my results marco
by joe766
Battery issues work off of SMC which is a micro-controller (mini computer) you have inside your system. It has its own firmware and is not controlled by OS-X. All it does is report to it and to you. Coconut battery allows you to 'see' what SMC 'see's' which it is why we always start with it. I have not seen any software driver or setting that has any effect on SMC which is why someone is way off based here. I don't know where you found this answer please post a link so I can better understand why you though it had a bearing here. If need be I'll post a note in it to correct what it states.
by Dan