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Fix Your Stuff

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Released June 2014, identified by model 635.

52 Questions View all

gave thephone to my 8 year old daughter/ she forgot her password

How do I reset her phone?

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1 Answer

Did a quick google search and came across these instructions. Make sure you create a backup of the phone if possible.

  1. Back up all data.
  2. From the Start screen, touch the screen and slide left.
  3. Scroll down to and tap Settings.
  4. Scroll down to and tap about.
  5. Scroll down to and tap reset your phone.
  6. Read the warning about your personal content being erased, then tap yes.
  7. Tap yes again to confirm.

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buddynwilliams will be eternally grateful.
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