Why has my sound card disappeared?

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Dell Inspiron 14z

Inspiron 14z, a 14-incher with a slimmed-down aluminum body, available in a surprisingly staid color palette. For 2012, Dell had updated the 14-inch Inspiron 14z with Intel's 3rd Generation Core Series processor and a brand new design that's thin and light enough to make the system an Ultrabook.

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rhv201 @rhv201

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Posted: Apr 30, 2015

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Why has my sound card disappeared?

One day my sound card was working just fine then "poof" it stopped working when I was in Google Chrome. I was able to get it back but it didn't last long and disappeared again. Now my computer says that no audio device is installed and my sound indicator is crossed out. Any ideas, suggestions, recommendation? I did go into the Bios and found nothing there.

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BurnieG @burnieg Rep: 10.8k 15 29 14 · Answer 1 · 2015-04-30T07:09:51-07:00

BurnieG @burnieg

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Posted: Apr 30, 2015

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It's likely a driver issue. If you are using a windows OS go to the control panel and in the hardware and sound menu open the device manager. In device manager try and locate your sound card. Once you locate it, click on it. Now you can see if it's using the correct driver. You can go to dells website to find the correct driver for your specific sound card.

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