Sony Xperia Z3 Compact released in Sep. 2014.

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No Power & Not Charging

No Power & Not Charging

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Press the volume up and down button and the power button to reset your phone. Hold for 15 seconds and it will turn on.

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That option is not working for myself

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This worked for me after having put the phone to charge all night and led was off.

I did keithkelleyjr method while phone plugged in to the charger (led will lit from red to green fast about each sec) , after 15-20 seconds I unplugged the cable while keep pressing power button only and phone turned on showing the Sony screen then off, I then pressed power button again and phone fully booted, plugged it in to charge again and didn't want to, so i re-plugged it in again carefully after having waited a minute or so and now its charging, also the led changed from red to orange while screen off/idle and back to red when screen on... 14% and counting, thanks!

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Those ideas it worked for me.THANKS

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Thank you @keithkelleyjr :)

I tried to power up my phone while it was charging, all of a sudden, red led, phone doesn't start... Your trick made it start again.

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Deck the Halls
With tools and Fix Kits

13 Answers

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Sounds like the "Sudden Death" issue.

Try plugging it in and holding the power+volume up until it turns on. Then let it charge a bit before fully booting.

Source: http://www.techentice.com/xperia-z3-sudd...

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hi, I faced this problem in the last few days 2 times,after a lot of Google search,I found that it contains to main power ic work together, pm8841 and pm8941,the first one its like giving the order in my guest after the fixing,so I decided disassemble the phone and take a look ,so I opened it (you can find how to open your device by searching the Web)

First time the problem solved by following this step:

1-disconnect the battery connector

2-connect your phone to wall charger ( after testing your charger) charging led will be on

3-reconnect the battery

Now your phone it will turned on

the problem get back with no sign of life to the phone after a week! I tried the first trick but no success!

Second time:

I remove the biggest cover metallic located at the middle which cover the ic , I remove the substance cooling, (The to small ic, NOT ON THE PROCESSOR!!!) reheat the ic pm8841, connect your charger and your problem iz solved! Dont forget to put cooling substance on the ic before reassembling the metallic cover!

if not work, rehot ic pm8941, good luck

Update (02/06/2016)

https://youtu.be/qN3iaPXDyZg

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@jalallf Thanks for the answer! I tried the first 3 steps but it didn't work. Now i want to try the second way butI don't understand where the ic pm8841 is?

It would be great if you could explain that , or even show it on a picture? Thanks a lot!

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And how do you reheat it ? :)

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I use a rework station that have a heat gun, a nozzle about 1cm diameter and lowest air flow possible, If your not sure of temperature and times, you can follow a youtube tutorial on the subject.

Also buy some kapton tape to protect other parts of the board from the heat.

For me the steps he describe didn't work, so I remove a capacitor located after the pm8941 in the 3.7V line, after that I made a jumper from the usb plug to the battery plug.

The battery charges and the phone work, but when you charge phone don't show as charging, also when battery is 100% phone don't sotp charging, so I don't recommend this solution. But I'm waiting to recieve or find another phone that is not reparable to replace both IC @jalallf mention.

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@hermann Thanks for the answer! I relly appreciate it :)

I'll probabely try the jumper then

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@hermann Is it necessary to remove the capacitor? Or could i also charge the battery with a jumper from the usb plug and plug the battery back into the phone after i charged it for a while? I just want to swicht on the phone once more, it doesn't have to work permanently.

Thanks

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This helped me (on my Sony Xperia Z3 D6603 version, but it should work for other models) after i tried everything else, it happens when you let your phone drain completely and you try to turn it on again - it leads to: it won't turn on, it won't charge (no led of any color whatsoever) PC operating system cannot detect it (or it detects it as unknown device) and PC companion software won't detect it and it doesn't react when you plug it in with 5 sec vol down hold. Button combinations mentioned above wont work at all, phone will not vibrate.

This is not my solution, i read it on Xperia forums but it was burried among useless posts of people replacing their phone as a solution (which i would consider as spam).

The 2-minute restart procedure.

Detach the SIM card slot cover.

Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.

Charge the device until a charging icon appears on the screen.

Turn on your Xperia™ device.

Also, important notice: Before i held OFF button for about 120 seconds, first time i held it for around 60 seconds, the result was that when i plugged it back to USB port, LED turn on and it was red. I tried button combinations again and none of them worked, so i decided to leave the phone for around 10 minutes to charge and then WHILE IT WAS STILL CONNECTED TO CHARGER CONNECTED TO WALL SOCKET i held yellow OFF button for 120 seconds. It started vibrating 3 times per each session after ~65 seconds and then it continued in regular intervals until i stopped holding it at around 120 second mark. After that, phone turned on, red battery icon that signals that the battery depleted appeared. After that, it took couple of minutes for the phone to reset itself and it started to charge showing 1% charged. I left it like this for now since i'm still under procedure of turning it back on again. I will update when i turn it on completely.

Result: Phone was at 11% charging mark when i pressed Power button, phone turned on and it is working normal. So this solution works.

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Thank you so muchh... i nearly lose my mind after trying everything here and there but still my phone led light still not turning on.. i tried your method finally the red light appear .. huuhu.. youre my savior.. god bless you... now i just let my phone charge first.. thank youuu

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it worked !!!!!

thank you so much.

i thought im going back to a technician, this is very helpful

thanks again

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I had the same issue.

Try using PC Companion:

https://talk.sonymobile.com/t5/Xperia-Z3...

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Have you got an SD Card installed?

If yes, removing it and run PC companions again...

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I had the same problem. At first the charging light wouldn't go on. Then some time later after trying again it did go on, but went off again after several minutes. Later it went on and stayed on, but it never changed color and I still couldn't turn the phone on.

Finally I sent my phone in for repair under warranty and they did a board swap without charging me anything. I had cyanogenmod installed, but they may not have known that if they weren't able to turn it on either.

Now my phone is working again, so I'm happy.

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Ok so, my phone had died on October first, i tried everything you can see in my previous comment (No Power & Not Charging)

For a couple of days after that, the same thing would happen. I would plug it in, sometimes the charging light went on, sometimes it didn't. When it did, it was on for like 10 min, then it goes off, and then it would get back on after a while. I left it plugged for a couple of days. I would randomly try the reboot thing when the light was on. But it never vibrated or anything.

On October 27 or 28, i plugged it in and the battery charging thing showed up in the screen! If I remember correctly, i think i left it charging for a couple of minutes before trying to turn it on, then i did and it worked! Freaking phone seems like only wanted a break, weird but whatever, it came back to life after a month of being dead!

So yeah, fyi, in case it helps anyone, it took me a month of trying to charge it but it eventually worked.

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May be you did not connect properly charger in socket. May be your mobile battery is not working so you need to replace your phone battery.

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Hello everyone

Here is the link for YouTube

https://youtu.be/ZlxySmvWsps

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Easily fixable on your own, check out my video guide, hope it helps :) Video Guide

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So i Found the solution for my Xperia Z3 Compact Battery Problem, staying Battery level at exact 50 Percent no charging. Thing happened to me after LCD Repair. Please watch out the Battery cable and Battery connector on the logic board. I t seems to be that you can connect the battery at the wrong position on the connector. after releasing them again and cleaning both parts i watched very closely that cable connector of battery and socket on logic board fit together. Now i heard the familiar click ! and voila, with a new start battery was at 9 % and charging. Its a bit tricky to connect properly because you hardly see both parts. Hope this information helps you.

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Help me plz ..

I m verry worried ..

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Reset of the software helped me in settings. I had problems with activating the reset but after some tries it allowed me, connect by usb to pc and try to restart few times and it should allow u.

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Amit will be eternally grateful.
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