Vertical white lines and red screen after dropping on face
My daughter dropped her 5c on a concrete surface, landed directly on face. There is no visible damage to phone. When she clicked home button, vertical white lines and a colored one appeared and the screen is mostly red. Unfortunately she had it in lock mode and the screen is now unresponsive to swipe. The phone is still functional and receiving calls, texts, and alerts. Someone suggested it may be the LCD is damaged. I'm not techy, but trying to see if this can be fixed as she's been unable to download pics to cloud...not enough storage. We've fixed that now and were hoping the automatic backup would happen as it appears she's connected to wifi. Any guidance or suggestions would be greatly appreciated!
Is this a good question?