HTC Desire V smartphone with 4-inch 480x800 display, 5-megapixel rear camera, and Beats Audio.

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Why won't my phone connect to Wi-Fi?

When I try to connect to Wi-Fi my phone will not connect. When I am in range of network routers my phone does register the available networks but when I try to join one it does not connect.

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1 Answer

There are a few things that could be causing this issue:

1.Issue with the device's Wi-Fi settings:

SOLUTION: Select the Wi-Fi that you are trying to connect to and tap "Forget." Then reconnect by selecting that network again and entering whatever password may be needed.

2. Router Problems:

SOLUTION: Unplug its power, wait 10 seconds, then plug it back in. Wait 20-30 seconds for the connection to reestablish.

3. Incorrect Date and Time:

SOLUTION:If there is a discrepancy between your phone's date and time and the router's date and time, the connection may not work. Make sure they match.

For more information regarding this issue see: HTC Desire V Troubleshooting

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