Model number NV370. Stands 27 inches tall and features Shark’s never loses suction technology and swivel steering.

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If the vacuum is not turning on, what do I do?

I turned on the power button but the vacuum is still not starting.

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First, make sure your vacuum is plugged in. If it is plugged in and the power button is on, you may need to reset your circuit breaker. If that option doesn't work, try resetting the motor thermostat. The steps to reset the motor thermostat can be found on the troubleshooting page.

If none of the above work, your cord may be broken.

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Plugged in good circuit and plug no power still

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